Visited Feb 2019A few points to make. The grand photos on here are mainly the hotel and not the Spa. Misleading.No charge for robe and flops hire which was good. The jacuzzi was broke. As was the showers you use after steam room. As was one of the changing room showers in both male and female. I opened my first locker door and it fell off the hinges. Seriously, employ a maintenance guy!We were treated to free lunch and fizz as a sorry but the whirlpool especially - its a vital part. People were not impressed its broken. Massages were ace, thanks to Caroline. My first spa experience and I left relaxed, so did its job. Cannot forgive some many maintenance issues however.
My daughter bought me and my mum a Groupon voucher for Xmas. We went last week. 10 am till 2pm. We had to pay extra to hire dressing gowns and towels, when we got in there most of the lockers did not work. Also the steam room was out of order and also the shower was out of order next to the steam room! Which was quite disappointing. We then went on to have our coffee and cake where we were told that you have to pay extra if you want anymore than a normal coffee or tea. We then waited ages for it to be served to us. I don't think we will be going again
An impressive old mansion with a modern part added on to it, boasting state of the art cosy rooms and tasty buffet meals and offering a range a treatments and standard spa facilities
This was a lovely experience. The massage treatment was very relaxing, then we enjoyed spending time in the spa area, where we had a swim, sauna, steam and Jacuzzi. The area is lovely and clean. We then went on to enjoy a divine afternoon tea in the old hall. It's a lovely setting and the food is delicious. I can't wait to go there again.
After reading a lot of worrying reviews I can say that after having 2 treatments and accessing the spa facilities today please do not listen to the reviews. The staff were very attentive, yes there were a couple of hiccups but the staff service was excellent, the facilities are of what you would expect for the price and he treatments were very relaxing (facial and oil scrub). Please do not be put off by a lot of the negative comments. We paid through groupon and it was totally worth the money. If you want 200 worth of spa go to a 200 spa! Thank you to all the ladies and gents that made our spa day.
The Spa At Crewe Hall is a UK Spa based in Crewe, North West England. The Spa At Crewe Hall is located at Crewe Hall, Weston Rd, Crewe, Haslington, Crewe CW1 6UZ, UK.
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